Carol: My HP officejet 6110 smears the black ink when I print from my computer.
Andre: Could you please let me know the operating system that you are using on the computer (Windows 2000/XP/Vista)?
Carol: Windows XP 2002
Andre: Let us perform few steps inorder to isolate the issue.
Andre: Blah, blah, technical blah.
Carol: Question, question?
Carol: You know, it seems better now. I just printed the same word doc on normal and it came out clean. Maybe it needed a few printouts for the dry time and ink level to kick in. We'll see how this works and if I have problems I'll be in touch. I appreciate your help -- thank you!
Andre: You are welcome.
Andre: I appreciate your efforts and Patience, Carol.
Andre: Is there anything else that I can assist you with, Carol?
Carol: Thanks. I think that's it! I'll sign off now!
Andre: Have a nice time.
Andre: May all the happiness always knock your doors.
Andre: Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at: http://www.hp.com/support/chatChat support is available 24 hrs a day, 7 days a week.
Carol: That's so poetic!
Andre: Bye and Takecare.